TOPLALA

These Terms of Service (“Terms”) govern your access to and use of Toplala’s website, application, software and services (“Service”).

By accessing or using Toplala, you agree to be bound by these Terms, including any additional terms and policies referenced or made available through our website.

Please read these Terms carefully before using Toplala. If you do not agree with these Terms, you should not access or use the Service.

Toplala may introduce new features, tools or services from time to time. Such features will also be subject to these Terms.

We may update these Terms by publishing a revised version on our website. Your continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

SECTION 1 - USER AND ACCOUNT TERMS

By using Toplala, you represent that you are legally capable of entering into these Terms. If you use Toplala on behalf of a business or organization, you represent that you have the authority to accept these Terms on behalf of that business or organization. You may not use Toplala for any unlawful or unauthorized purpose or in violation of applicable laws, regulations or third-party platform policies.You must not use the Service to transmit viruses, malware or other harmful code. A violation of these Terms may result in suspension or termination of your access to the Service.

SECTION 2 - GENERAL CONDITIONS We reserve the right to refuse, restrict or terminate access to the Service where reasonably necessary, including where a user violates these Terms, applicable law, security requirements or third-party platform policies. You agree not to reproduce, duplicate, copy, sell, resell, modify or exploit any part of the Service without our prior written permission. Toplala may modify, improve, suspend or discontinue any part of the Service or introduce new features from time to time.

SECTION 3 - ACCURACY OF INFORMATION User Authorization

Information provided through Toplala is intended for general business and operational purposes. We make reasonable efforts to maintain accurate information but do not guarantee that information available through the Service will always be complete, accurate, current or errorfree. Information obtained from third-party platforms may change or become unavailable without notice. Users are responsible for verifying information before relying upon it for important business decisions.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Toplala may modify, suspend or discontinue any feature or part of the Service. Prices, subscription plans and available features may be changed from time to time. Where appropriate, users will be notified of material changes to pricing or subscription arrangements. Toplala will not be responsible for losses resulting solely from changes, suspension or discontinuation of features to the extent permitted by applicable law.

SECTION 5 - SERVICES AND SUBSCRIPTIONS

Certain Toplala features may require a paid subscription. Subscription plans, pricing, billing periods and applicable taxes will be displayed before purchase. Features available under each plan may vary. Toplala reserves the right to introduce, modify or discontinue subscription plans, subject to applicable law and any commitments already made to customers. Refunds, where applicable, will be governed by the applicable refund or cancellation terms provided at the time of purchase.

SECTION 6 - ACCOUNT AND BILLING INFORMATION

You agree to provide accurate and complete account and billing information.You are responsible for keeping your account information up to date, including your email address and other information necessary for account management and communication. You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account. If you believe your account has been accessed without authorization, you should contact Toplala promptly.

SECTION 7 - THIRD-PARTY TOOLS AND INTEGRATIONS

Toplala may provide integrations with third-party platforms and services, including Google Business Profile, Facebook, Instagram and WhatsApp Business, as well as other services that may be introduced in the future. Such integrations may allow users to connect business accounts, access authorized information, publish content, manage reviews, respond to customers or perform other permitted actions. Third-party services are controlled by their respective providers. Their availability and functionality may change without notice. Your use of third-party services is also subject to the applicable terms, policies and requirements of those providers.

SECTION 8 - THIRD-PARTY LINKS

Toplala may contain links to third-party websites, applications or services. These third-party services are not controlled by Toplala, and Toplala is not responsible for their content, accuracy, availability, security, policies or practices. Users should review the applicable terms and privacy policies of third-party services before using them.using them.

SECTION 9 - USER CONTENT, FEEDBACK AND SUBMISSIONS

You may provide Toplala with business information, text, images, videos, instructions, feedback, suggestions and other materials (“User Content”). You remain responsible for the User Content you provide and represent that you have the necessary rights and permissions to use it. You grant Toplala the limited rights reasonably necessary to process your User Content and provide the Services to you. You agree that your User Content will not violate any applicable law or the rights of any third party. Toplala may remove or restrict content that it reasonably believes violates these Terms, applicable law or third-party platform policies.

SECTION 10 - PERSONAL INFORMATION

Your submission and use of personal information through Toplala is governed by our Privacy Policy. Our Privacy Policy explains how Toplala collects, uses, stores, protects and manages personal information. You can access the Privacy Policy through our website.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Toplala may occasionally contain errors, inaccuracies or omissions relating to information, features, pricing, availability or other aspects of the Service. We reserve the right to correct errors and update information when necessary. We do not undertake to update every piece of information immediately unless required by applicable law.

SECTION 12 - PROHIBITED USES

You may not use Toplala: (a) for any unlawful purpose; (b) to violate applicable laws or regulations; (c) to violate the terms or policies of Google Business Profile, Facebook, Instagram, WhatsApp or any other connected platform; (d) to infringe intellectual-property, privacy or other rights of another person; (e) to submit false, misleading, fraudulent or deceptive information; (f) to harass, threaten, abuse, defame or discriminate against others; (g) to upload viruses, malware or harmful code; (h) to obtain unauthorized access to accounts, systems or data; (i) to spam, phish, scrape or improperly collect personal information; (j) to interfere with the security or operation of the Service; or(k) for any other purpose prohibited by these Terms or applicable law. Toplala may suspend or terminate accounts that violate these requirements.

SECTION 13 - AI-GENERATED CONTENT AND AUTOMATION

Toplala may use artificial intelligence to generate text, images, videos, review responses, socialmedia content, customer-message assistance and other business-related content. AI-generated content may occasionally contain errors, inaccuracies, omissions or inappropriate material. Depending on the features and settings selected by the user, Toplala may publish content or perform authorized actions automatically on connected business accounts. Users remain responsible for reviewing content where appropriate and for the content and actions published through their account. Toplala does not guarantee that AI-generated content will always be accurate, complete, appropriate or suitable for a particular business or situation.

SECTION 14 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Toplala does not guarantee that use of the Service will always be uninterrupted, timely, secure or error-free. The Service is provided on an “as is” and “as available” basis to the maximum extent permitted by applicable law. Toplala does not guarantee that: ● AI-generated content will always be accurate;● ● ● ● ● automated actions will always produce the intended result; third-party platforms will always remain available; connected accounts will remain authorized; content will always be published successfully; or the Service will always operate without interruption. To the maximum extent permitted by applicable law, Toplala and its owners, employees, contractors, service providers and affiliates will not be liable for indirect, incidental, special or consequential losses arising from use of the Service. Nothing in these Terms excludes liability that cannot legally be excluded.

SECTION 15 - INDEMNIFICATION

You agree to indemnify and hold harmless Toplala, its owners, employees, contractors, service providers and affiliates from claims, losses, liabilities and reasonable expenses arising from: ● ● ● ● ● ⸻ Your violation of these Terms; Your User Content; Your unauthorized use of a third-party account; Your violation of applicable laws or third-party policies; or Your misuse of the Service.

SECTION 16 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision shall be enforced to the maximum extent permitted by law and the remaining provisions shall continue in full force and effect.

SECTION 17 - TERMINATION

These Terms remain effective until terminated by you or Toplala. You may stop using the Service at any time. Toplala may suspend or terminate your access if we reasonably believe that you have violated these Terms, applicable law, security requirements or third-party platform policies. Upon termination, provisions that by their nature should continue will remain effective.

SECTION 18 - ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and any other policies or terms specifically applicable to the Service, constitute the entire agreement between you and Toplala concerning your use of the Service. These Terms supersede prior agreements or communications concerning the same subject matter.

SECTION 19 - GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of India, subject to applicable mandatory legal protections. Any dispute shall be subject to the jurisdiction of the courts having appropriate jurisdiction over Toplala, unless otherwise required by applicable law.

SECTION 20 - CHANGES TO TERMS OF SERVICE

You can review the latest version of these Terms on our website.Toplala reserves the right to update, modify or replace any part of these Terms by publishing an updated version. It is your responsibility to review the Terms periodically. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

SECTION 21 - CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to: Toplala Website: Email: https://toplala.com info@toplala.com